Service Supervisor
BAADER Poultry is a world leading poultry processing equipment supplier offering solutions that help poultry plants worldwide optimize the value of each bird being processed by providing quality in all phases of processing. Our portfolio ranges from live bird handling to packaging and dispatch – from carcass care to customer care.
BAADER Poultry is the center of poultry processing know-how within the BAADER Group. Our sales and service structure is represented by 48 subsidiaries and agents throughout the world.
The Job
BAADER is currently looking for an enthusiastic and dedicated service supervisor / technician to join the Global service department to support and service our customers in the global market. Within this position, you will have the opportunity to gain an in-depth knowledge into all service, installation and support aspects of the BAADER Poultry division, working within the international market. This position will involve worldwide travel over extensive periods when required to ensure a close relationship is kept with customers delivering service, installation, and support tasks.
As service supervisor / technician you will be responsible for ensuring quality service and support are delivered to customers and following up on customer service and spare parts requests. You will also be responsible for ensuring reporting and future leads are delivered to the relevant departments within the BAADER organisation to ensure customers receive best in class service.
Another key area in which you will be expected to operate is in the selling of new and renewal of service agreements; to allow customers peace of mind knowing their equipment is being maintained to the best possible level.
Within this position, you will report directly to the Global Service and Installation manager.
